Specialists
Long first consults, then the detailed letter: referral replies and specialist letters. You take the history. Kakapo drafts the letter after the consult, in your clinic’s style, for you to edit and approve.
For doctors and clinicians
Video consults and an AI scribe, in one place.
Run the consult in Kakapo. When it’s finished, Kakapo drafts the clinical letter for you to review, edit and file. One product for the call and the write-up.
- No app for patients
- You approve every letter
- Transcription after the consult
Made in New Zealand. Built and tested by specialists and GPs.
Who it’s for
Built and tested for specialists and GPs.
The same consult, and the letter afterwards. The length of the appointment is what changes.
GPs
Short, busy appointments, then the writing that has to keep up: quick notes and referral letters. In the room or on a link, the draft is ready when the consult is finished. Nothing is filed without you.
How it works
One consult. Then the letter.
The scribe doesn’t type along live. You have the consult. Kakapo drafts the letter afterwards, and you approve it.
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01
Open the consult
Your patient joins from a link and waits until you admit them. Or they’re in the room with you, and you record there.
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02
Talk
Have the consult you would have anyway. Kakapo records audio only — never the video — so the write-up can be drafted later.
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03
Review and file
After the consult, Kakapo transcribes the audio and drafts the clinical letter in your clinic’s style. You edit it. Nothing is filed without you.
One tool, not two
Your telehealth platform and your scribe, merged.
Telehealth
- A waiting room for your patients
- Patients join from a link, with no app
- Video calls, encrypted in transit
AI scribe
- Transcription with speaker labels
- A structured draft after the consult
- Your clinical letter, for you to review
Kakapo Health
Because it runs the call, it already has the conversation. No extra apps, no uploading recordings, no copy-paste. The letter is drafted after the consult, and you approve it.
Compare
Kakapo vs a video app + a separate scribe
| Feature | Kakapo Health | Two separate tools |
|---|---|---|
| One login | ✓ | ✕A login for each |
| One subscription | ✓ | ✕Two to pay for |
| No recordings to upload yourself | ✓ | ✕Move audio between tools |
| Letter drafted straight after the call | ✓ | ✕Hand-off first |
| Same workflow for in-person consults too | ✓ | ✕Different setup for each |
| Patient joins from a link | ✓ | ✓Usually |
“Two separate tools” means a general video-call app used alongside a standalone scribe. Setups vary.
Features
The work it actually does.
Video or in person, then a letter you can stand behind. The same flow, whether the patient is on a link or in the chair.
Video consults
A waiting room on a link.
No app and no account for the patient. They wait until you admit them.
- Camera, microphone, speaker and connection are checked while they wait
- Audio-only calls, background blur, and room for a partner, carer or interpreter
- Video calls are encrypted in transit. Drop-outs rejoin the waiting room
In the room
The same day’s list, on a laptop or phone browser. Nothing to install.
- Pick the patient and record audio in the room
- Audio uploads as you go, so a patchy connection doesn’t lose it
- An interrupted recording can be recovered
AI scribe
Transcription runs after the consult, then a structured draft — not a live note beside the patient.
- Speaker labels, so you and the patient are told apart
- Written in your clinic’s house style, with lines flagged to check
- Already have a transcript? Paste it in and get a letter
Clinical letters
A draft from the consult, with the patient’s details filled in when Kakapo is sure of them.
- Edit the letter beside the transcript
- If a detail isn’t certain — name, date of birth, usual GP, or NHI where you use it — it is left blank
- You approve it. Nothing is sent on its own
After the consult
The draft, beside the transcript.
Kakapo does not type along live. When the consult is finished, you review the letter next to what was said.
Integrations
Elixir and Indici are coming.
Kakapo works alongside the practice system you already use. The connections that put patient details in, and file the letter you approved, are next — not switched on for every clinic today.
Elixir
Patient details from the practice system, and a path for the letter you have approved to be filed to the record.
Indici
The same kind of connection for clinics that run on Indici.
At the New Zealand clinic Kakapo was built for, clinicians already file an approved letter to Elixir. Other clinics are not on that connection yet. Using something else? Tell us — it helps decide what to build next.
Elixir and Indici are trademarks of their respective owners. Naming them describes planned integrations. It isn’t a partnership or an endorsement.
Made in New Zealand
Built in a clinic, for the letter that follows.
Kakapo was built inside a working New Zealand specialist clinic, by people who run clinics, to fix their own consult-and-letter workload. The conversation was the work. The letter came after. Kakapo is the tool they made so the write-up follows the consult.
The name is a short nod to the kākāpō, New Zealand’s native parrot. The brand is written kakapo.
It is made for New Zealand healthcare first. Integrations with Elixir and Indici are coming. The same consult and letter are for clinicians in Australia, the United Kingdom and the United States.
It is a documentation tool. It doesn’t give medical advice, and you are responsible for every letter you approve.
Patient information
Your clinic stays responsible.
A short account of how the platform works today. It isn’t a certification, and it isn’t legal advice. The full page is there for your own privacy assessment.
Audio only, stored in Auckland
Kakapo records audio, not video, to draft the letter. Recordings, transcripts and draft letters are stored on Amazon Web Services in Auckland, encrypted at rest.
Transcription in the United States
A specialist provider transcribes the audio in the United States. The model that drafts letters runs on Amazon Web Services in the Australia/New Zealand region. Tell your patients.
You sign the letter off
You review every draft before it is filed. Video calls are encrypted in transit. Staff sign in, and each doctor opens their own consult room.
FAQ
Questions clinicians ask.
Is Kakapo a video platform or an AI scribe?
Both, in one product. Kakapo runs the video consult — waiting room, patient link and the call — and after the consult it transcribes the audio and drafts the clinical letter. No second app, no recording to upload, and no copy-paste between tools. In-person consults use the same scribe.
Do patients need an app?
No. They open a link in the browser on a phone, tablet or computer. While they wait, camera, microphone, speaker and connection are checked, so the start of the consult is less “can you hear me?”.
Does it write notes during the consult?
No. Kakapo transcribes the recording after the consult, then drafts the letter. You stay with the patient, not a scrolling transcript.
Will a letter go out without me?
No. You review every AI-drafted letter, edit it beside the transcript, and decide when it is filed. Nothing is sent on its own. The draft flags lines worth a second look. Kakapo doesn’t diagnose or give medical advice, and you are responsible for what you approve.
Which practice systems does it connect to?
Elixir and Indici integrations are coming. At the New Zealand clinic Kakapo was built for, clinicians already file an approved letter to Elixir. Other clinics are not on that connection yet. Using a different system? Tell us — it helps decide what to build next.
How does patient consent work?
Consent is your clinic’s process. You ask the patient before the scribe is used, the same way you would for any recording, and you respect a no. Kakapo records audio only, not video, and only to draft the clinical letter. Wording you can use is on the data page.
Who is responsible for the health information?
Your clinic is. Kakapo holds it to provide the service. For New Zealand clinics that sits under the Privacy Act 2020 and the Health Information Privacy Code 2020, including how long health records are kept. Recordings, transcripts and drafts are stored in Auckland. Transcription is done in the United States — tell your patients. Details, and what we do not claim, are on How we handle your patients’ data.
Can my clinic use it, and what does it cost?
Kakapo runs at the New Zealand specialist clinic it was built for. It is built and tested for specialists and GPs, and we’re preparing it for other clinics, including clinicians in Australia, the United Kingdom and the United States. Book a demo, or register your clinic’s interest. Pricing isn’t set; clinics that register hear first.
Next step
See it against a clinic day like yours.
Book a demo and we’ll walk through a consult and the letter that follows. If you’d rather hear when pricing and the practice-system connections are ready, register your clinic’s interest.
Or email [email protected]